Winning Customer Centricity: Putting Customers at the Heart of Your Business—One Day at a Time
Business and Economics
Added on January 14, 2016
Author Denyse Drummond-Dunn
Published March 5, 2015
File Size 3.4 MB
Winning Customer Centricity: Putting Customers at the Heart of Your economics/">Business—One Day at a Time 3.4 MB - Customer centricity isnt just a goal or buzzword; its a make-or-break necessity for succeeding in economics/">business today. In fifty short chapters (one for each week of the year), this book accompanies you on your journey to increased customer centricity. Its unique approach enables you to strategically turn your organisation into a customer-focused powerhouse, from the inside out.
Winning Customer Centricity will show you how to:
Integrate customers into your companys very DNA, from strategy to infrastructure
Choose and connect with the right customers and build long-term relationships
Reinvent your brand to ignite and maintain customer demand and loyalty
….. and a whole lot more.
Whether youre starting a new company, seeking to turn around one thats underperforming, or working to build upon a solid foundation, Winning Customer Centricity will help you to put your customers where they belong—at the very heart of your economics/">business! Do you want to download or read a ebook? It is available in PDF or epub format in the source
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